The best of the best
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The gold level service was the best hotel experience ever. The perfect combination of elegance, comfort and service. Yet I never felt intimidated or in any way out of place. The staff is pleasant, eager to help, friendly, knowledgeable. In countless little ways, the whole experience--room, amenities, services, food--knits together into a wonderful, memorable time that feels like it was custom made just for you.
When my wife realized she had forgotten to pack her gym shoes, a pair was provided by the fitness club. The "turret room" attached to our suite was not only unique, it was the perfect quiet place to get some work done. We very much enjoyed spending time in the gold lounge before retiring each night. The tea selection is great and the homemade honey is delicious.